Sabah Fitness Privacy Policy
Our contact details
Name: Sabah Fitness, Inc
Phone Number:
952-479-0092
E-mail:
[email protected]
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Personal identifiers, contact details and characteristics
(for example, name, email address, phone number, age, date of birth)
Account and profile information
(for example, username, profile photo, preferences, onboarding questionnaire responses)
Health and fitness–related information (voluntarily provided)
(for example, height, weight, body measurements, fitness goals, exercise history, injuries, limitations, progress photos, and check-in responses)
Nutrition and lifestyle information (voluntarily provided)
(for example, dietary preferences, food habits, allergies, lifestyle habits, sleep patterns, stress levels)
Communication data
(for example, messages, emails, comments, posts, live call participation, feedback submitted within group coaching or 1:1 coaching)
Payment and transaction information
(for example, billing name, billing address, payment status, purchase history — payment details are processed securely by third-party payment providers)
Marketing and survey responses
(for example, responses to surveys, testimonials, feedback forms, or promotional communications you choose to engage with)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
When you sign up for our coaching programs, challenges, or services
When you complete onboarding forms, questionnaires, or assessments
When you participate in group coaching spaces, live calls, or 1:1 coaching sessions
When you communicate with us via email, messaging platforms, or within our App/Website
When you submit progress updates, check-ins, feedback, or testimonials
When you upload content such as photos, videos, or documents (for example, progress photos or form videos)
When you make a purchase, payment, or subscription for our services
When you respond to surveys, polls, or market research
When you interact with our website, coaching platform, or digital content
When you voluntarily share health, fitness, nutrition, or lifestyle information to support your coaching experience
We use the information that you have given us in order to:
Provide and deliver group coaching and 1:1 coaching services
Create personalized training, nutrition, and lifestyle guidance
Track progress and support accountability
Communicate with you about your program, updates, and support
Process payments and manage subscriptions
Improve our programs, services, and client experience
Comply with legal, regulatory, and contractual obligations
We also receive personal information indirectly, from the following sources in the following scenarios:
Coaching platforms and technology providers (such as our App/website, video conferencing tools, or scheduling software), when you interact with our services, attend live calls, or submit forms and check-ins through those platforms
Payment processors (such as Stripe, PayPal, or similar providers), when you make a purchase, subscription, or payment for our coaching services
Analytics and website tools (such as cookies, tracking pixels, or analytics software), when you visit our website or engage with our online content
Email and communication platforms, when you open emails, click links, or respond to communications related to our coaching services
Third-party integrations connected to our coaching systems, where you have authorized data sharing to support your experience (for example, booking tools or form software)
Publicly available sources, such as social media platforms, where you interact with our content, tag us, or share testimonials or feedback publicly
Referrals or affiliates, where someone has shared your details with your consent to inquire about or enroll in our services
We use the information that you have given us in order to:
Provide and deliver our group coaching programs, 1:1 coaching services, challenges, and digital content
Create and tailor personalized fitness, training, nutrition, and lifestyle guidance
Support accountability, track progress, and review check-ins and assessments
Communicate with you about your coaching, updates, support, and program-related information
Schedule and deliver live calls, workshops, and coaching sessions
Process payments, subscriptions, and manage client accounts
Manage access to coaching platforms such as Pulse and related tools
Respond to enquiries, messages, and support requests
Improve our services, programs, and client experience through feedback and analysis
Send relevant educational content, reminders, and program communications
Maintain the safety, integrity, and functionality of our community spaces
Comply with legal, regulatory, and contractual obligations
.
We may share this information with
Service providers who support the delivery of our coaching services and platform operations (such as our App/website, email service providers, payment processors, scheduling tools, and video conferencing software)
Moderators, assistants, or contractors who help facilitate group coaching or 1:1 coaching services are subject to confidentiality obligations
Professional advisers, including legal, accounting, or insurance providers, where necessary
Regulatory authorities, courts, or law enforcement agencies, where we are legally required to do so
All user information will not be shared with any third parties of these categories:
Text messaging originator information
Opt-in data
Consent records
.
Under the UK General Data Protection Regulation (UK GDPR) and the United States, the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep personal identifiers, contact details, account information, coaching questionnaires, progress data, communications, and payment records until the end of our coaching relationship to comply with legal, tax, and business record-keeping requirements.
Your information is securely stored.
We keep health, fitness, lifestyle, and goal-related information shared during coaching until the end of our coaching relationship, unless you request deletion sooner or we are required to retain it by law.
We keep communications within group coaching platforms (including posts, messages, and shared content) for the duration of your participation in the programme and of service, unless removal is requested earlier.
We keep
Personal identifiers and contact details (such as name, email address, phone number, and account details)
for
Untill end of the coaching relationship.
We will then dispose your information by
Securely deleting all digital records from our systems, including coaching platforms, email systems, and third-party service providers, ensuring the data is permanently erased and cannot be recovered. Where deletion is not immediately possible due to backup retention, the data will be securely isolated and permanently removed in accordance with our data retention schedules. Any remaining data used for reporting or service improvement will be fully anonymised so it can no longer be linked to you.
.
Your data protection rights
Under data protection law, you have rights including:
Your right of access
- You have the right to ask us for copies of your personal information.
Your right to rectification
- You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
- You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
- You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
- You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
- You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected]
if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk